I’ve been using this product for the past couple of years since I bought it. I find this generally impressive in design and overall durability. However, it is not without some of its quirky caveats that are a bit unpleasant. Let’s get cracking at the pros and cons of this product: All parts are easily accessible, and take only the provided brush in order to clean out most of the ground coffee and other gunk that gets inside the burr. You can also use a paper towel to do some finishing touches on the entire product since the brush won’t get to every nook-and-cranny, and then use the soft-bristled brush to wipe off any potential residue that paper towels tend to leave behind. Rubber grip enables the user to grind any particular roast level of coffee and fineness of grind with little difficulty. Includes a dual-sided brush that has a coarse bristled side and a soft-bristled side. Attractive aesthetic design that just gives the product a nice touch to the overall build quality of the product. Simple design for the burr mechanism makes product maintenance insanely easy to do. Grounds container has a screw fit. Great customer support at least when you inquire about their product. Relatively quiet and compact. Overall great durability. – Price. Number one thing that you see right away. Depending on your income, it may or may not pay for itself in due time. However, as much as there is a competitor product that is significantly less expensive, I have not tried such a product to give any real recommendations on whether this is worth the premium or not. – Instruction manual especially for selecting your grind fineness tends to be extremely unclear, even with customer service assisting you. Forces the consumer to take more time to somehow correctly interpret the grind settings for the product rather than spending more time experimenting with specific grind settings to find their own preferred fineness. This is at the time I purchased the product. – Manual only downloadable from the manufacturer’s website when you scan the provided QR code in the packaged product. Even then, finding the correct grind settings for the product you own can be a little fuzzy at first. – No instruction as to which side of the two-ended brush is adequate for what kind of cleaning jobs: there’s a coarsely-bristled and a finely-bristled brush. This ends up forcing the consumer to take wild jabs and guesses at what their purpose is really for. – Finding your “0” can remain unclear every time you reassemble the burr mechanism as per maintenance. This is a mild gripe as all it really takes is making sure you pay attention on where the burr “blades” end up becoming fully tightened at—this is also mentioned in the product manual. – Plastic or acrylic transparent window at the crank reduces the overall quality of the product. I’m not sure who specifically asked for this, or why this was greenlit, but a similar material akin to the entire burr grinder would have been highly preferable, since I don’t think it’s really necessary to have a quick peek in. This is prone to being scratched, and can make the visibility of the beans rather cloudy if it keeps getting scratched by the bristles of the provided brush. Also can reduce potential torque since some lighter roasts tend to have the most resistance. – Crank relies on a friction fit rather than a more secured fit (e.g. a screw fit). Not terribly bad in relative comparison to cheaper options, but a premium product such as this deserves something this simple. – Hopper holds far less in beans than the magnetic bin. On top of that, there seems to be something built in that divides the entire hopper. I can only speculate that this is for durability purposes and for no other purpose beyond that. – (Mild complaint) Bin tends to demand extra cleaning since the grinds end up sticking to the sides of it. Not a huge fan of it, but it’s not a huge impedance, either. – Rubber grip tends to lose its adhesive properties over time, however this is more or less a “wear-and-tear” situation. Possible remedies: * Please make sure the grind settings are 1:1 (exact) with how the numbering scheme on the dial works, especially in relation to the product manual itself. It’s utterly inconvenient to ask for customer service just to understand and clarify the highly arbitrary numbers on the grind setting sheet. Otherwise, the customer will not understand that the large sized numbers on the document actually mean full turns, and the numbers in between those larger numbers are supposed to mean the amount of ticks required after each full turn, and will instead just tick to those numbers on the grind’s dial, giving them a highly suboptimal coffee-drinking experience based on their preferred brewing method(s). I do recall bringing similar comments up to a customer service agent I have inquired this about, so I assume this was since taken into consideration. (Note: I rechecked the manual, and I do believe this was updated for the current version of this product.) * I absolutely recommend that 1Zpresso avoid using an acrylic or plastic screen in terms of the crank mechanism for their future products. I can see that it can be a potential point of failure. Overall, the product is pretty solid, but the high asking price and some of the weird caveats can potentially turn plenty of customers away. I could absolutely recommend this if your budget and needs allow it. EDIT (10 JULY 2023): I have checked the entirety of this product’s page, and it seems they have done some significant changes to the product since I last bought it. However, as I do not commit to “buying the latest thing”, I unfortunately am unable to give any particular comparisons between the one I have, and the one they’re currently selling.
